FAQ-safety shoes

1.Q: Are you factory or trading company?
A: Factory.

2.Q: Where is your factory located? How can I visit there?
A: Gaomi, Shandong, China. When you want to vist us, please notify us in advance, we can go to pick you up from Qingdao Liuting International Airport.

3.Q:Do you have any certificate?
A: Our company has already got CE and SGS certificates.

4.Q: How can I get some samples?
A: For new clients, only need to pay us a little express cost, we will send you sample free of charge. For old clients, no need of sample and shipping cost if there are not too many samples.
Sample making time: 3-5 days.
How to pay sample fee: T/T, West Union or Paypal.

5.Q: Do you have quality control?
A: Quality is very important important, we have professional QC staff. They do sampling inspection every day.

6. Q: Terms and Service
A: Trade terms: FOB, CIF, CNF
Payment terms: T/T or L/C at sight
Loading port: Qingdao Seaport.
MOQ: 500 pairs.

Packing: 1 pair/inner box,  10 pairs/carton.

Delivery time: 10-20 days for 500-1000 pairs order, 20-30 days for 20GP container order, 30-40 days for 40HQ container order.

7. Q: Warranty
A: We have careful after sales service for all our exported safety shoes, if there is any quality problem, after you show us your effective evidence, we will compensate for you without delay.

8. Q: Shipping Service
A: We have our own shipping company with reasonable shipping cost for both you and us. If you have any shipping agent, we can also use your shipping agent, but you need to send us balance payment before shipment if you use your shipping agent.